Privacy Policy

1. Introduction

Sandenhub ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use any of our products, including SideKick and Splashbuckets.

2. Information We Collect

We may collect the following types of information:

• Personal information, such as your name and email address when you contact us or register for a product.
• Usage data, including how you interact with our website and products (pages visited, features used, time spent).
• Device information, such as browser type, operating system, and IP address.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our products and services.
• Respond to your inquiries and provide customer support.
• Improve and personalise your experience.
• Send product updates or announcements (only where you have opted in).
• Comply with legal obligations.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and products, provided they agree to keep this information confidential. We may also disclose information where required by law.

5. Cookies

Our website may use cookies to enhance your experience. You can choose to disable cookies through your browser settings. Note that some features of our products may not function properly if cookies are disabled.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. When no longer needed, we securely delete or anonymise your data.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Object to or restrict our processing of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at hello@sandenhub.com.

8. Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Your continued use of our services after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@sandenhub.com.